Shipping policy

Shipping & Delivery Policy

Last updated: 16 October 2026

Thank you for shopping with Wright & Gather. This policy explains our shipping destinations, charges, processing times, estimated delivery periods and how we handle shipping issues.

Where We Ship

We currently ship to the United States, United Kingdom, Canada and Australia.

We do not currently offer shipping to New Zealand or other destinations.

Shipping Rates

For the Wright & Gather Ergonomic Round Chainmail Scrubber:

One scrubber: $4.99 standard shipping.
Two or more scrubbers: FREE standard shipping when purchased together.

These rates apply to qualifying scrubber orders within our four shipping destinations. Rates for other products, mixed-product orders and special delivery options may differ and will be displayed at checkout.

All dollar prices are currently charged in US dollars unless otherwise indicated at checkout.

Processing & Delivery Times

Most orders are processed within approximately 1–3 days before dispatch.

Current estimated shipping transit times for our chainmail scrubber are:

Country	Estimated Transit
United States	5–11 days
United Kingdom	4–7 days
Canada	7–15 days
Australia	6–10 days

Please note: These are estimates provided by our shipping partners, not guaranteed delivery dates. Processing time is additional. Some deliveries may take longer due to customs clearance, local postal services, public holidays, weather, demand or unexpected logistical disruptions.

Delivery times for other products may differ and may be communicated on the product page or in your order information.

Tracking & Fulfilment

Orders may be dispatched through international fulfilment partners and shipped by third-party carriers.

Tracking details will be provided where supported by the selected service. Tracking updates may occasionally be delayed, incomplete or unavailable with certain services.

Multiple items may be shipped separately.

Customs, Taxes & Import Charges

International shipments may be subject to applicable customs duties, import taxes or local handling fees.

Where required by law, applicable charges will be collected or disclosed at checkout. Other legally payable import charges that are not collected at checkout may be requested from the recipient by the relevant authorities or shipping provider.

Incorrect Shipping Addresses

Customers are responsible for providing accurate delivery details.

If you notice an error, contact us immediately. We will attempt to update your address before dispatch, but changes cannot be guaranteed once processing or shipping has begun.

Additional delivery costs arising from an incorrect address, refused delivery or an uncollected parcel may apply where permitted by law.

Delayed, Missing or Damaged Deliveries

If your order has not arrived within the estimated timeframe, please contact us with your order number.

We will review the available tracking information and investigate with the relevant fulfilment or delivery partner when appropriate.

If your order arrives damaged, incomplete or incorrect, please contact us promptly, preferably within 7 days of delivery, with photographs where reasonably available. This recommended timeframe does not limit your statutory consumer rights.

Where required by applicable law, we will arrange the appropriate remedy for lost, faulty, damaged or undelivered goods.